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D.A.V. VAN PROBLEMS

Anyone who experiences a problem with the VA van going to the VA O.P.C. are asked to file a written complaint with the D.A.V. office in detail. 

The D.A.V. will then forward the complaint to the VA O.P.C. or discuss the problem and reply back to the complainants. 

Please keep in mind the van is contracted by the VA O.P.C., not the D.A.V. 

We would also encourage you to post your written complaint on the D.A.V. interactive forum/bulletin board so that others with similar problems can view it and respond accordingly.  Just click on the forum button link below, then once at the D.A.V. forum web page, just click on "NEW ARTICLE" message posting button, a submission window will open (Fill in the title blank fields to include your e-mail address) then type or copy and paste your written VA van complaint in the text message box then submit.  Remember we still need a hard copy signed by the complainant. Submit on-line here   

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